We do it! At a fixed price.
Your submitted device will be subjected to a comprehensive function test with review of all functions in great detail. The repair will include complete and professional maintenance of the unit by our specialists. After the final quality review, your device will be returned to you with a warranty of 6 months for the repair.
✆ Your customer service hotline, directly and competently: +49 7723 657-385
Ernst REINER GmbH & Co. KG
Phone: + 49 7723 657-385
Fax: + 49 7723 657-200
Technical Service & Support
Phone: +49 7723 657-388
Are you outside the EU? Then please request the RMA number from us first. The RMA number is necessary to correctly allocate your order and avoid additional import taxes at customs.
Request a RMA Number here
What comes next?
Please download the form for the repair and service order for handheld inkjet printer and electric stamps or form for the repair and serice order for hand stamps complete it and send the printout along with the device to our customer service department. You will then receive a confirmation email stating the costs for the repair flat-rate and the delivery date.
Did you know?
REINER offers training courses for maintenance and repair of electrical stamping units for its partners and dealers. Participants receive detailed service documents.